Why VoIP?

Combining low cost and high availability, VoIP technology is the ideal telephony solution for the majority of businesses. Simply select the number of phone numbers, phones, and channels (concurrent calls) your business needs, and we'll handle the rest. No contracts, no commitments.

VoIP is a digital technology and is renowned for its flexibility in integrating with other technologies and web applications. PBXes can easily integrate with CRMs, digital marketing systems, payment processing systems, and more.

>> Learn about the advantages of VoIP technology

PBX Solutions

Our hosted PBX solutions are some of the best in the industry. To ensure high availability, our PBXes are hosted in redundant data centers, ensuring 99.9% uptime. To minimize costs for our customers, we use only free, open-source, and highly reliable PBX distributions, including PBX in a Flash and Elastix.

We also install local PBX servers and hybrid phone systems for businesses with special integration requirements, slow internet connections, or demands for even higher availability.

>> Read more about GoTel's PBX solutions


We hope you'll consider our VoIP and PBX solutions, but if you just need a local installer, we can help with that too. Customers often order PBX phone systems and find they don't have the expertise for installation and configuration -- that's what we're here for.

GoTel is a Fonality Certified Installer and is also experienced with installing phone systems by other manufacturers: Avaya, Cisco, Nortel, and more. If it's VoIP, we can help.

>> Find out about our installation services


GoTel's VoIP engineers can handle any amount of customization -- from basic PBX configuration to advanced solutions like web application integration, payment processing, custom Call-ID scripting, and more.

We provide a list of common customization requests on our Customization & Support page, and our support team charges $60 / hour for custom requests. We'll help you to fine-tune your PBX to your exact specifications.

>> PBX customization options

GoTel VoIP Solutions

GoTel is a VoIP and PBX service provider and local installer based in Norcross, GA. We provide streamlined and affordable phone systems for businesses of all sizes throughout the state of Georgia. We're locally owned and operated, and we take pride in providing a personal, local service to Georgia businesses. We can help you with every aspect of your phone system: acquiring phone numbers, phone system installation and set-up, IP phones, add-ons / customization and more.

What makes GoTel different?

  1. We're local -- we work only with Georgia businesses and will respond to all support requests the day they are received.
  2. We're flexible -- most VoIP service providers offer phone service and call it a day. We're flexible and personal -- we can advise you on phone system options, install servers on-premises or in the cloud, and help with phone system configuration, back-end customization and integration with other web applications.
  3. We're transparent -- all of our prices and terms are laid out straightforwardly on our web site, so customers know exactly what they're getting.
  4. Small business is big business. Most of the businesses we work with have less than 25 employees. We provide the same standard of service to all businesses, regardless of size.

In addition to our basic VoIP service and phone system offerings, we also provide installation services for businesses opting for proprietary PBX systems or custom open-source systems. GoTel is a Fonality Certified Installer and is experienced with a variety of other phone systems, including those by Avaya, Cisco, Nortel along with open-source distributions including Elastix, FreePBX, PBX in a Flash, Trixbox, and more.

We employ experienced VoIP engineers and Asterisk developers and offer much more than basic installation and configuration services. We have handled a number of client customization requests including payment processing integration, call recording, SMS integration, custom call ID scripting, web application integration, and more. For more information, check out our customization page.

Lastly, if you're satisfied with our VoIP service offerings, we're capable of handling your outsourced IT / Networking and internet marketing needs. We handle all of our own internet marketing in-house and can pass on the same services to our customers, including web design / development, search engine optimization, social media, online reputation, web analytics, and more. As a certified PBX installer, our experienced network administrators can assist with a variety of IT and Networking services including Linux / WIndows server administration, network firewall administation, cable drops, office support, security camera systems (CCTV / IP Camera), ISP cut-overs, and more.

Ready to set up service? Give us a call at (678) 726-1111 or use our contact form to get started.